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How to use your Card

The CUF MasterCard® Prepaid Card can be used online or in-store, wherever you see the MasterCard Acceptance Mark.

Where can I get one?

CUF cards can also be ordered online from To get your card online, fill in our application form and a CUF card personalized with your name will arrive on your doorstep within few weeks.

The CUF Consumer Card costs €10.00 (excl. shipping outside UK). Card creation and delivery time frame 2-3 working weeks.

How to activate your Card with PIN number?

Getting your PIN is easy. Simply go in Activation your Card section and follow instructions. Validate you card, fill the form and register details.

Once you've got your PIN and loaded your card it's ready to use in-store, online and at over 34 million locations and 2.1 million ATM locations worldwide.

Or you can call us on any of the three numbers below and follow the instructions.

+44 (0) 203 327 1991
+44 (0) 203 468 4112 (French)
+44 (0) 207 183 2248 (Spanish)

Upgrading your card?

When you purchase a CUF card online your card can be loaded to a maximum of €1000, maximum annual load value is €2,500 with a limit of €1,000 cash withdrawal.

CUF 'Plus' cardholders have access to load their card with a debit card. In order to upgrade your card to 'Plus' you must provide us with proof of your identity (passport or drivers license) and a proof of address (utility bill or bank statement). You can easily upgrade to the CUF 'Plus' by logging into your online account, selecting the 'Upgrade' button and uploading scanned colour copies of your documents.