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3D Secure Enrollment Process

1. 3D Secure Activation during Shopping (ADS) Enrollment

1.1 After filling card details and clicking Pay button, the cardholder will be redirected to the ADS screen.

1.2. Enter the data to all verification fields.

1.2.1. MobilePhone (firsttwo digits should be 00,the phone number up to 16 numeric digits only, no spaces).

1.2.2 Embossed Name (maximum of 27 characters, no numerical digits).

Note: Card details have to be updated before it will be allowed to register for 3DSecure.


1.2.3 Date of Birth (choose from the drop down menu).

1.2.4 Postal Code (6-10 characters No special characters are allowed, ignore spaces).




1.3 Agree to the terms and conditions

1.4 Create user name and Password

1.4.1 User Name – 6-20 alphanumeric characters only. No spaces allowed

1.4.2 Password – 6-15 characters. Atleast one letter and one number. Cannot be the same as user-name or personal message. Special characters are allowed (!”#’@$%^&_-).


1.5 Cardholder is allowed to bypass ADS Enrollment three times, after the third time, the card will be blocked for online spending.

1.6 During the activation process a cardholder will be allowed three attemptsto fail validation of his details, after that the card will be suspended.

1.7 In order to release the suspension a cardholder needs to contact the PFS customer support team.






2. Reset 3D Secure Password

2.1 The 3D Secure password can be changed by the cardholder during an online purchase: afterfilling card details and clicking Pay button, the cardholder will be redirected to the ADS screen.

2.2 Click on “Forgot your password?”.




2.3 The cardholder will be redirected to the “reset password” screen where he will have to enter the data to all verification fields.

2.4 Click on “reset password”.




2.5 The cardholder will be redirected to the Userame& Password registration page where he will have to set-up a new username and a new 3D Secure password.



3. Future Online Purchase at Participating Merchant

3.1 When completing an online purchase at participating merchants, parts of this password (for example 5th, 6th and 7th characters) will be requested at the authorization stage (in the form of a MasterCard personal greeting iframe similar to the image as shown below).

3.2 Once the cardholder provides the requested information correctly, the authorization is approved immediately.